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Customer Testimonials

What you say matters

At Digital Copy Systems, our in-house approach and quick response times improve our customers’ efficiency and business operations. It matters to us that our customers are satisfied. Here’s what they’ve been saying about working with us!

"We had four buildings spread across 22 miles. We bid out copy services with six vendors and Digital Copy Systems presented the best proposal for services and had the lowest cost. We received more reliable equipment and still were able to substantially reduce our overall costs. We have utilized these copiers for a year and have absolutely nothing but praise for their reliability, dependability and the service from Digital Copy Systems."
- Kirby Rodger, Superintendent, Midland Community Unit School District #7
"Tim Lance of Digital Copy Systems had given Midway Truck Parts excellent service and has responded quickly to any services requests for our stores in Dridgeview, Mokena and Peoria. We have 12 locations and will be using DCS on future purchases of copy machines for our other locations. "
- Dick Biester, Marketing Manager, Midway Truck Parts
"I would like to express my appreciation to you and your employees for the excellent working relationship that has developed between us. I have dealt with many copier companies throughout the state of Illinois and I will say that your company ranks at the very top in regards to service response and customer satisfaction. "
- Mark E. Doan, Superintendent, Bartonville Grade School District #66
"How often is it that what we do goes unnoticed by our peers? Often we feel that we must be working in a vacuum. Such, however, is not the case in regard to your employees. Digital Copy Systems and your staff are appreciated far beyond our ability to acknowledge them. I have dealt with many companies over the 38 years I have been in education and your company is at the top. "
- James A. Thomas, Superintendent, Norwood School District #63
"Your salesperson met all of our needs and did not pester us in any way (unlike the other companies). He made sure we had all the capabilities necessary to make our office time efficient and profitable. Digital delivered the machine and we were up and running immediately. When I make a service call, I am able to talk to someone immediately and they come right now. Thank you for everything and keep up the good work!"
- Tabitha Budd, Office Manager, William C. Connor Attorney at Law
"The quality of product and service are second to none as well as pricing that was unmatched. All the staff including technicians, office staff and the president have been pleasant, helpful and willing to go the extra step for us if and when needed. Our experience with Digital has made our company run smoother and have a better quality product."
- Eric Vaughan, Purchasing Manager, Chestnut Health Systems
"In addition to fulfilling our production needs, Digital serves as the vendor for the University’s single-vendor departmental copier program, which my department manages. Digital provides the University with excellent equipment and service at a very competitive price. Digital has performed in a professional and flexible manner as they have assisted us in establishing a new, University-wide program that did not previously exist."
- Sean O’Donnell-Brown, Director, Document and Publication Services, Western Illinois University
"I am writing to thank you for your donation to Limestone Walters CCSD #316 for the purchase of library shelving. It is truly appreciated, and it demonstrates your commitment to education. On another note, I look forward to working with you as part of our new contract. Without your proposal we might not have ever realized we were being overcharged by our existing company."
- Roger Alvey, Superintendent, Limestone Walters School
“Everyone at DCS communicated with me on a very personal level, understood my situation, as well as the financial issues involving my organization’s budget. Those conversations alone made a huge impact on me. Dave always had time for me, listened to my questions, and didn’t talk down to me just because I’m not very technologically minded. Jeff, our service technician, returned a service phone call within minutes of the initial call. I was always impressed, even though I didn’t need to make those calls very often.”
- Cindy Wilson, Immanuel Luther Church, Colfax

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